Regulators
Proactive mVAS compliance monitoring, analysis and risk management tools
You don’t need more complaints to know when something’s going wrong.
MCP Insight provides regulators in the telecoms industry with real-time visibility into mobile content and payment journeys; helping you protect consumers, reduce fraud, and hold the ecosystem to account without placing extra strain on your internal resources.
Our compliance monitoring and risk management platform, MCP NET, is used by Regulators to monitor live services and take swift, proportionate action when necessary.
Whether you’re managing a licensing regime, investigating fraud, or overseeing self-regulation, we’ll help you act early and build a cleaner, more transparent mobile market.
Faster Enforcement
MCP NET supports structured escalation workflows so that action can be taken before issues spread or consumer harm escalates.
Support for Self-Regulation
We work with regulators who operate formal codes of conduct or delegate oversight to industry bodies. MCP NET enables accountability across the value chain.
Global Experience
From South Africa to Southeast Asia, our tools support a wide range of compliance frameworks - including opt-in models, DCB rules, and ad standards.
Real-Time Compliance Monitoring
Access daily scans of live advertising and mobile payment journeys. Track what consumers really see and experience.
Independent, Auditable Data
Get reliable, structured evidence of non-compliance: including screenshots, timestamps, and a full issue history.
CASE STUDY - WASPA, SOUTH AFRICA
The Wireless Application Service Providers’ Association (WASPA), South Africa’s industry self-regulatory body, adopted MCP NET to monitor live mobile content services.
Within weeks, they saw measurable results:
- 95% reduction in high-risk issues
- 208 issues referred within 36 hours of discovery
- 91% drop in repeat offences among monitored providers
- 113,000+ customer journeys reviewed – with no extra burden on the internal team
Risk management
Regulators face growing pressure to protect consumers and enforce compliance across the mobile content and payments ecosystem.
Powered by our market-leading MCP SCANNER technology, MCP NET offers more than just monitoring – it provides a structured, auditable platform to track market activity, manage enforcement workflows, and strengthen oversight of the mVAS and DCB value chain.
- MCP NET offers a robust platform for onboarding new partners and services, as well as monitoring live services.
- MCP NET provides an escalation management platform, storing an audit trail of actions taken to identify, notify and rectify compliance issues.
- MCP NET includes an auditable, tamperproof data management system (DDRC Secure Storage) for partner accreditation, security audits and other documentation.
- MCP NET provides visibility over the entire mVAS/DCB ecosystem with an intuitive dashboard and extensive reporting for monitoring compliance status, risk and performance.
TRUSTED PARTNER
Protecting your customers and DCB revenue streams is business-critical. Complaints about fraudulent activity can result in far-reaching consequences from regulatory fines to customer churn. MCP Insight is a trusted partner with a proven track record in safeguarding mobile ecosystems. Our expertise in fraud prevention, compliance, and customer protection ensures a secure environment, which is why Regulators choose MCP Insight as a strategic partner to protect their mVAS/DCB value chain.
Our approach blends automation with hands-on monitoring.
We build trust by acting with integrity and honesty.
Experience a consultative, not just transactional, service with MCP.
Founded in 2014 we have a long track record delivering our solutions to all players across the mVAS/DCB value chain.
Our cutting-edge technology and in-depth data sets us apart.